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Riding the transformation wave: how SaaS automation is helping healthcare organisations to reimagine care delivery and patient experience

Improving patient outcomes, bolstering staff morale and cultivating closer relationships, as well as building a financially sustainable, agile and responsive operating model are critical factors for future success, writes Blue Prism for techUK's Intelligent Automation Week. #AutomationUK

The healthcare industry has recently faced its biggest challenge of the 21st century, and with it, it’s biggest driver for change. While we’ve seen lots of that change occur quickly and, for the most part, successfully, being able to harness and maintain the momentum we’ve seen in the last year will be no easy feat.

Improving patient outcomes, bolstering staff morale and cultivating closer relationships, as well as building a financially sustainable, agile and responsive operating model are critical factors for future success. Now is the time to push forward with business transformation, with the help of a SaaS digital workforce.

As an enterprise platform deployed directly from the Azure Cloud, Blue Prism Cloud has the potential to support every person, function and site in your organisation. Working on a three-wave model, it supports your business at every stage of your transformation journey, from yielding quick and tactical wins, to engineering bold new ways of working.

We’ve broken down our three-step approach to digital transformation:

  1. Enhance Efficiency and Productivity

Wave one is all about delivering quick efficiency and productivity wins to the business. This is largely through automating those high volume, low complexity processes that take valuable time away from staff, but don’t utilize their uniquely human skills like empathy and problem solving. Here is your opportunity to prove the value of automation to the business and enthuse your human teams about the value these digital workers could drive for them and their patients.

  1. Improve Organisational Performance

In wave two, organisations start setting their sights on driving improvements in performance that cross multiple business functions within the patient life cycle. By scaling deployment across the whole enterprise and yielding those efficiency and productivity savings seen in wave 1 at scale, organisations start to see automation driving real-time performance improvements. These improvements span all the way from time savings for front-line staff, to millions of pounds shaved off the bottom line.

  1. Transform Patient Outcomes

Wave three is where the real fun starts. Here, automation pioneers begin driving even further to spearhead transformation, introducing entirely new procedures and services into the operation that were once unimaginable without a digital workforce. With the help of those financial and efficiency savings in wave two and three, organisations can start to reinvest resources into developing new ways of working, delivering services, and looking after their teams, helping to drive forward true business transformation from the ground up.

To understand how Blue Prism NHS clients are putting this methodology to work, why not check out our latest report with HFMA, looking at how automation is helping the NHS reach its long-term plan.

To learn more about why SaaS might be the missing piece to your transformation puzzle, download our free eBook: https://www.blueprism.com/resources/white-papers/transform-your-business-speed-fast-track-your-automation-journey-with-saas/

You can read all insights from techUK's Intelligent Automation Week here

Channel website: http://www.techuk.org/

Original article link: https://www.techuk.org/resource/riding-the-transformation-wave-how-saas-automation-is-helping-healthcare-organisations-to-reimagine-care-delivery-and-patient-experience.html

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