Crown Commercial Service
Rising to the challenge: CCS publishes its Annual Report and Accounts 2020/21
CCS's Annual Report and Accounts show how the organisation is helping the UK public sector to build back better.
Crown Commercial Service has recorded strong spend growth, improvements in employee engagement, and record commercial benefits delivered for customers, as the organisation publishes its Annual Report and Accounts for 2020/21.
During 2020/21, CCS played a key role in the Government’s response to the pandemic, helping customers to adapt and respond to the historic challenge posed by COVID-19 while continuing to support the transformation of UK public services.
And the organisation continues to support the public sector to build back better by delivering record commercial benefits, growing direct spend with small and medium-sized enterprises, and building the latest updates to UK procurement policy around social value and carbon net zero into our commercial agreements.
£22.71bn was channelled through CCS commercial agreements in 2020/21, an increase of £4.6bn from the year before. Customers who used CCS agreements achieved commercial benefits equal to £2.04bn.
Tony van Kralingen, Chair of the CCS Board yesterday said:
In a year where business as usual hasn’t been usual at all, CCS rose to the challenge, supporting the government’s pandemic response, adapting to meet customers’ needs and helping other agencies. The achievements of CCS in such a year have been magnificent, and I must commend Simon and the Executive Board’s leadership.
Simon Tse, CEO of Crown Commercial Service yesterday said:
I am incredibly proud of everything CCS has delivered in the past year. Now we must look to grasp the opportunities of the recovery and how we can support our customers to build back better. After our successful delivery against our targets, despite the challenges of this year, I am confident that we have the skills and ability to do so.
The year at a glance
- £22.71bn of public sector spend was channelled through our commercial agreements – an increase of £4.6bn from the year before
- customers who have used our agreements have achieved commercial benefits equivalent to £2.04bn
- Our employee engagement index, as measured by the Civil Service People Survey, has increased to 72% in 2020 – maintaining top quartile performance
- £1.54bn was spent directly with small and medium-sized enterprises (SMEs) through CCS’s commercial agreements – an additional £302 million compared to 2019/20
- we helped deliver procurements for customers worth a total annual contract value of £2.36bn
Read the full report
Don’t forget, you can find a full list of all the commercial agreements we offer, alongside details of how we can help you build policy considerations into your procurement, in our interactive digital brochure.
Latest News from
Crown Commercial Service
Keeping your fleet safe on the road this winter08/12/2022 09:25:00
In this article you can find out how we can help you safety proof your fleet this winter
Closing the digital skills gap to support digital transformation06/12/2022 10:05:00
In this blog, we discuss the importance of digital skills within public sector organisations. We explain ways of retaining digital skills and closing the gap to support your digital transformation.
Overcoming the fear of change – transitioning your legacy applications06/12/2022 09:05:00
In this blog, Steve Hopkins explains the options to overcome the fear and challenges that come with transitioning your legacy applications.
Call for evaluators for Cloud Compute 228/11/2022 09:20:00
Support the development of our new Cloud Compute agreement.
G-Cloud 13 agreement goes live14/11/2022 09:15:00
Our G-Cloud 13 agreement has now been awarded and is live for customers to use
Customer newsletters for November10/11/2022 09:20:00
Every month our customer newsletters feature the latest news, events and aggregation opportunities for the sectors you work in.
Join our aggregated contract by 2 December 2022, for support distributing cost of living funding07/11/2022 15:10:00
We are pleased to announce an aggregated call-off contract is now available for use by local authorities in England to support disbursing payments to citizens through government initiatives.
Chronic environmental impact, a simple preventative cure for the NHS07/11/2022 12:20:00
In this blog Jason Liggins explains how Crown Hosting can help the NHS save money and the environment.