Sarah Wilkinson delivers keynote on NHS Digital’s response to Covid-19 at Rewired
NHS Digital CEO Sarah Wilkinson told clinicians and senior health leaders how the organisation is supporting the health and care sector to respond to Covid-19, in a keynote speech at the Rewired event today (4 March).
The speech entitled ‘NHS Digital’s Response to Covid-19’ outlined how key triage systems such as NHS Pathways and 111 Online are supporting the NHS response in a time of “unprecedented citizen interaction with digital health channels”.
Sarah told the audience that the NHS is “facing a fundamental new and different demand profile” which is having an impact on health and care systems. The changes include a demand for new ways of working and the need to quickly adapt to evolving clinical protocols. These changes apply not only to NHS systems, but also to the large network of system suppliers.
“At the moment we are moving to digital channels across healthcare,” she said. “That is great, and we would like to see more of it.”
The speech set out some of the recent work delivered by NHS Digital to support the challenges posed by Covid-19. This includes rapid changes to the clinical algorithms in the Pathways system; enabling as many people as possible to access 111 triage processes digitally, via 111 Online or the NHS App; updating NHS.UK with the latest information and advice; and collecting data on Covid-19 readiness, reported cases and more, from across the system, to inform NHS England and Public Health England.
Sarah described the Pathways and 111 Online systems in more detail, explaining their importance to NHS triage services and the delivery of rapid changes to the system in response to the epidemic and demand from the public to access health advice through digital channels.
The Covid-19 routing was introduced on 111 Online on 26 February and is also available through the NHS App, offering new ways to access the latest information and support the delivery of care.
She further explained: “Over the coming weeks it is likely that the systems will have to constantly evolve as the situation changes.”
Sarah finished with a summary of what NHS Digital is doing internally to build resilience in the face of the epidemic, and praised the hard work of staff whose efforts have enabled these rapid and essential system changes to be made.
NHS Digital attended the two-day event at Kensington Olympia in London, which brought together leaders and innovators in health IT.
Latest News from
Regional coronavirus cases and triage figures published in new interactive dashboard06/07/2020 09:20:00
NHS Digital has published an interactive dashboard showing the number of coronavirus cases identified through Pillar 1 and 2 testing and the total number of NHS Pathways triages through 111 and 999, and online assessments in 111 Online which received a potential COVID-19 final disposition.
NHS Digital Chief Executive named in Global Top 100 Data Visionaries30/06/2020 14:15:00
NHS Digital’s Chief Executive, Sarah Wilkinson, has been named as one of the Global Top 100 Data Visionaries by HotTopics.
NHS Digital supports development of risk prediction model for more tailored COVID-19 shielding advice24/06/2020 09:15:00
Clinicians and GPs will soon be able to better identify patients who are at a higher risk of serious illness from SARS-CoV-2 infection based on a new data-driven risk prediction model.
Patient record flag can positively affect care of people with learning disabilities19/06/2020 09:15:00
Healthcare for people with a learning disability can be improved by a new flag on patient records, a pilot scheme has shown.
NHS Digital enables researchers to find effective treatment for COVID-1918/06/2020 14:15:00
Data curated by NHS Digital, and serviced through NHS DigiTrials, has successfully enabled researchers find a major breakthrough in the fight against COVID-19.
Landmark IT deal will provide access to digital tools and save hundreds of millions of pounds for the NHS15/06/2020 14:10:00
An agreement struck between NHSX, NHS Digital and Microsoft will save the NHS hundreds of millions of pounds and enable all eligible organisations in England to access Microsoft 365 digital tools.
NHS Digital statement on NHSmail phishing incident12/06/2020 16:20:00
NHS Digital statement on NHSmail phishing incident
Summary information published on NHS e-Referral Service12/06/2020 10:38:00
Anonymous summary data on the number of hospital bookings using the NHS e-Referral Service (e-RS) was published yesterday for the first time as an open dataset.
Increased COVID-19 risk for ethnic minorities, according to academic study supported by NHS Digital09/06/2020 11:15:00
NHS Digital has contributed to a study by academics at the University of California and Cambridge University looking at the increased risk to people from ethnic minorities from COVID-19.