Chartered Trading Standards Institute
Scammers continue to impersonate trading standards to defraud public
A mail scam that impersonates the Chartered Trading Standards Institute (CTSI) continues to be active after almost a year.
Back in April 2021, CTSI warned about letters sent to the public that informed them that trading standards have caught insurance scammers and that they should fill in a "creditors debt form" as part of a bogus compensation scheme. The letter, clad in CTSI branding, is entirely phoney and filling out the form, which requests personal details, puts the respondent at risk of financial theft.
Initially, reports of the fraudulent letter came from people living in England; however, CTSI understands that scammers are sending it throughout the United Kingdom, with the letter recently materialising at a Scottish address.
CTSI Chief Executive, John Herriman, said: "It disgusts me that fraudsters are impersonating CTSI to trick the public into handing over hard-earned sums of money. Scammers routinely impersonate trusted organisations to deceive people. Pretending to be an organisation committed to protecting consumers is an affront to the hard-working trading standards teams who work tirelessly to protect the public and demonstrates the depths to which some will stoop.
"We have notified trading standards services across the country of these letters, and consumer protection professionals continue working hard to protect the public from these types of scams."
Members of the public who receive this letter should contact the Financial Conduct Authority.
For consumer advice, please call the Citizens Advice Consumer Helpline on 0808 223 1133
To report scams, contact Action Fraud, in Scotland, contact Advice Direct Scotland on 0808 800 9060, or if in Northern Ireland, call Consumerline on 0300 123 6262.
The public is encouraged to join Friends Against Scams, an initiative aiming to protect and prevent people from becoming scam victims by empowering them to take a stand against scams.
Chartered Trading Standards Institute (CTSI)
CTSI is a training and membership organisation that has represented the interests of the Trading Standards profession since 1881 nationally and internationally. We aim to raise the profile of the profession while working towards fairer, better informed and safer consumer and business communities. CTSI's members are engaged in delivering frontline trading standards services in local authorities and in businesses. www.tradingstandards.uk
CTSI Press Office: email@example.com, 01268 582240
The Chartered Trading Standards Institute, incorporated by Royal Charter, is a membership association leading the trading standards profession. We deliver first class customer service through our innovative solutions for local authorities and business, and are committed to empowering consumers and encouraging honest business. The CTSI group is comprised of the Trading Standards Institute (Reg. No. 38769) and itsa ltd (Reg. No. 2767942), both registered in England and Wales at 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, Essex SS15 6TH. Group Vat reg no. 795 8626 60.
|News & Policy||Trading Standards Professional||CTSI for Business||Leaving the EU||Working with Government|
Latest News from
Chartered Trading Standards Institute
Queen's Speech notes several key areas for consumer protection13/05/2022 13:48:00
This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.
Consumer code scheme now boasts almost 80,000 business members across UK10/05/2022 16:10:00
The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m).
UK Government keeps critical service in place for consumers making purchases from abroad21/04/2022 13:33:00
UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.
Increased protections for consumers welcomed but risks are still increasing21/04/2022 09:20:00
Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.
CTSI highlights choking risks to young children14/04/2022 15:10:00
The Chartered Trading Standards Institute (CTSI) is raising awareness of choking risks from small objects in very young children and babies. They are working with other partners which include the British Toy & Hobby Association (BTHA), the Royal Society for the Prevention of Accidents (RoSPA), and the Office for Product Safety and Standards (OPSS), among others, to help prevent unnecessary injury and even death as part a UK Government-sponsored #nilbymouth campaign.
CTSI makes senior appointments to drive modernisation and enhance support for the Trading Standards profession01/04/2022 12:30:00
The Chartered Trading Standards Institute (CTSI) has appointed Riyad Islam and Duncan Stephenson as Director of Finance and Corporate Services and Director of Policy and Public Affairs, respectively.
CTSI urges consumers to watch out for online scams on World Consumer Rights Day16/03/2022 11:25:00
The Chartered Trading Standards Institute (CTSI) urges UK consumers to be on the lookout for scams as it supports World Consumer Rights day, which this year focuses on Building Fair Digital Finance. Consumers International report that the UK has been branded ‘bank scam capital of the world’.
New guide launched for green energy installation businesses08/03/2022 14:10:00
The Chartered Trading Standards Institute (CTSI) is launching a new, free expert guide for green energy installation businesses through its Business Companion platform.