Statement on our systemic investigation into quality of NHS investigations of avoidable harm
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Draft Public Service Ombudsman Bill laid in Parliament05/12/2016 12:37:21
A new complaints body will provide the public with greater confidence that their voices have been heard.
Ombudsman highlights the power of complaints to improve social care20/11/2017 09:15:00
The impact of an individual complaint in improving care services for others is being highlighted in a new report by the Local Government and Social Care Ombudsman.
London council leaves family in limbo without appropriate support09/11/2017 15:10:00
A young woman with life-limiting conditions has been unable to take part in some of her favourite activities for more than a year because London Borough of Croydon failed to support her and her father properly, the Local Government and Social Care Ombudsman has said.
Lancashire man spends his last month bed-bound because of council delays02/11/2017 11:15:00
A disabled man had to spend his last month in bed because Lancashire County Council failed to provide him with the special chair he needed, the Local Government and Social Care Ombudsman has found.
‘A disproportionate burden’- families struggling with new special educational needs system when councils get it wrong24/10/2017 11:15:00
Families of children with special educational needs are sometimes facing a “disproportionate burden” to ensure they get the support they need, according to a report issued by the Local Government and Social Care Ombudsman.