Statement regarding media coverage
Action Fraud is profoundly disappointed to learn of the media coverage of some of our staff at our contact centre.
The incidents reported on do not represent the standards of work and ethics we expect from anyone associated with the City of London Police and a full investigation is underway.
We would like to reassure you that we are committed to providing expert help and support to those who contact us. We will ensure that every report made to Action Fraud is handled with the utmost sensitivity and care.
Every report we receive matters, it provides information to build a better picture of the scale of fraud in the UK, and to build up intelligence on fraud offences to aid police investigations and the development of counter-fraud initiatives. The more frauds reported, the more likely it is that related fraud reports will be matched and help identify lines of enquiry that can be pursued.
If you or someone you know has been a victim of fraud or cyber crime, you can report this to Action Fraud any time of the day or night using our online reporting tool or by calling 0300 123 2040 Monday to Friday 8am – 8pm.
ActionFraud is the UK’s national fraud and cyber crime reporting centre.
We provide a central point of contact for information about fraud and cyber crime.
The easiest way to report fraud and cyber crime is by using our online reporting tool.Report
Latest News from
Helen Skelton reveals that she lost £70,000 following bank scam call10/09/2019 10:20:00
TV and radio presenter Helen Skelton has revealed that she was scammed out of her savings after falling victim to fraudsters over the phone.
Fraudster jailed and ordered to pay back money following reports made to Action Fraud06/09/2019 10:20:00
A fraudster who conned his victims into paying thousands of pounds for deposits for rental properties, has been jailed and ordered to pay back the money he stole following reports made to Action Fraud.
5 million pension savers could put their retirement savings at risk to scammers07/08/2019 11:20:00
New warning from the Financial Conduct Authority (FCA) and The Pensions Regulator (TPR).
Fraudsters targeting people with offers of ‘free’ or ‘low cost’ government grants and loans.31/07/2019 10:20:00
Members of the public are being contacted by fraudsters who are offering ‘free’ or ‘low cost’ government grants and loans.
Betting fraudsters ordered to hand over thousands of pounds following reports to Action Fraud and Sussex Police investigation29/07/2019 15:15:00
Two Brighton men, already sentenced for money laundering in a horse race betting fraud, have now been ordered to begin to repay some of their £3.5 million criminal profits.
Officers raid properties and make arrests as part of multi-force crackdown on courier fraud19/07/2019 13:20:00
Officers have raided three properties as part of a multi-force crackdown on a devious scam which targets the vulnerable and the elderly, known as courier fraud.
Counterfeit currency: What to do if you receive counterfeit notes or coins and where to report09/07/2019 15:20:00
With an estimated 3.7 billion genuine bank notes currently in circulation in the UK, counterfeiting is viewed as big business by organised crime syndicates.
Man loses £67,000 after fraudsters hack into his email to divert property purchase payments08/07/2019 09:15:00
House buyers are being warned to be on their guard when purchasing new properties.