Statement regarding media coverage
Action Fraud is profoundly disappointed to learn of the media coverage of some of our staff at our contact centre.
The incidents reported on do not represent the standards of work and ethics we expect from anyone associated with the City of London Police and a full investigation is underway.
We would like to reassure you that we are committed to providing expert help and support to those who contact us. We will ensure that every report made to Action Fraud is handled with the utmost sensitivity and care.
Every report we receive matters, it provides information to build a better picture of the scale of fraud in the UK, and to build up intelligence on fraud offences to aid police investigations and the development of counter-fraud initiatives. The more frauds reported, the more likely it is that related fraud reports will be matched and help identify lines of enquiry that can be pursued.
If you or someone you know has been a victim of fraud or cyber crime, you can report this to Action Fraud any time of the day or night using our online reporting tool or by calling 0300 123 2040 Monday to Friday 8am – 8pm.
ActionFraud is the UK’s national fraud and cyber crime reporting centre.
We provide a central point of contact for information about fraud and cyber crime.
The easiest way to report fraud and cyber crime is by using our online reporting tool.Report
Latest News from
Courier fraudster who scammed vulnerable pensioner jailed17/01/2020 15:05:00
A teenage fraudster who scammed thousands of pounds from a vulnerable pensioner in Medway has been jailed.
Sir Richard Branson urges people to spot the signs of online scams08/01/2020 15:20:00
Sir Richard Branson, founder of Virgin Group, is urging people to spot the signs of online scams.
Courier fraud warning after couple scammed by criminals posing as police officers06/12/2019 13:20:00
Wiltshire police are urging people to be vigilant after a couple were defrauded by scammers posing as police officers.
Cifas Black Friday research reveals spike in retail account takeover fraud of 96%29/11/2019 15:20:00
Warning from Cifas about the dangers of online fraud during Black Friday.
Brothers jailed for eBay sales scam following reports to Action Fraud and investigation by West Midlands Police28/11/2019 13:20:00
West Midlands Police’s Economic Crime Unit picked up the case in 2015 following dozens of complaints to Action Fraud.
Man sentenced for stealing over £31,000 from employer following report to Action Fraud20/11/2019 14:20:00
A man has been sentenced after he diverted £31,970 worth of payments from his employer to a service provider, into his and his partner’s bank account.
Watch out for fake emails claiming to be Action Fraud08/11/2019 13:10:00
Action Fraud are aware of fraudsters claiming to be from Action Fraud contacting people in order to steal personal and financial details.
Action Fraud urge people to be on the lookout for “too good to be true” flight deals01/11/2019 16:15:00
Flights to Africa and the Indian subcontinent are among the destinations thought to be targeted by fraudsters.