The invisible tipping point
Blog posted by: Dr Bina Rawal, 24 September 2020.
In Malcolm Gladwell’s book ‘The Tipping Point’ he states, “Ideas and products and messages and behaviours spread like viruses do,” which is a truly insightful observation.
In the beginning of 2020, I observed a tipping point when an outbreak of the SARS-CoV-2 virus became a pandemic. However, I am not sure I noticed the tipping point when algorithms entered into every aspect of our daily lives and became endemic. This can easily be evidenced within mainstream media and social media, where algorithms make sure that we never run out of cute cat videos and other forms of online entertainment which they have worked out we would want to see.
For businesses, algorithms have become a must for targeted advertising and 95 per cent of Fortune 500 companies use algorithms to recruit new employees. However, when nearly half the world’s population is using platforms such as Facebook, are these platforms now beyond governable? Can Facebook’s 35,000 checkers even make a dent in the tsunami of hate speech and fake news posts? Why only 35,000 and not 350,000 checkers - if that’s what is required? It seems we are quickly reaching another tipping point – where only algorithms will be able to control other algorithms!
The recent A-level results fiasco brought this issue to national attention. In the end, Ofqual, the Government and of course a wave of angry teenagers and parents, all agreed that using an algorithm to calculate A-level grades was neither fair nor accurate. With hindsight, was it wrong to expect an algorithm to be sophisticated enough to bring an acceptable resolution to this problem? Or, put more directly: was it wrong for us to accept that an algorithm produced by humans could be “some magical mathematical, statistical, technological solution to the extremely difficult problem of not being able to test students properly?” (Four things Government must learn from the A-level algorithm fiasco, Gavin Freeguard)
The A-level algorithm provided a clear demonstration of bias in exacerbating inequalities by penalising high performing students from underperforming schools, particularly in those schools showing recent improvements.
In my earlier blog entitled ‘The race against the selfish algorithm’ I cautioned about algorithmic bias as it applies to the health and care sectors and discussed a voluntary code of conduct for data-driven health and care technology that was introduced in 2018. This code was a start and designed to be complementary to research ethics approvals, medical device regulations and the CE mark process as well as other regulatory approvals. However, on its own, it is insufficient.
Even before the pandemic, the pace of digital innovation far outstripped the capacity and capability of governments and regulators to keep producing updated regulations, let alone enforce them. This pandemic has provided a turbo boost for digital innovation in all sectors and the tech giants have already lapped governments in this particular race.
In the absence of binding legislation to ensure transparency and accountability for algorithmic decision-making, particularly when it affects life, liberty and equality, what are we left with? Maybe the senior executives within these tech companies could be asked to abide by the seven Nolan Principles: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. Also, when politicians leave public office, they should continue to hold these values dear when sitting in corporate boardrooms.
Dr Bina Rawal is a non-executive director of the Innovation Agency.
Her blog first appeared on LinkedIn.
Latest News from
New chief exec for Innovation Agency26/10/2020 12:25:00
The Innovation Agency has appointed Dr Phil Jennings as chief executive, four years after he joined the organisation as medical director, later becoming deputy chief executive.
Facemask manufacturing facility launched by family business in Lancashire26/10/2020 10:15:00
A manufacturing facility for civilian and surgical masks has been launched by Lancashire family business Issa Group. The new facility, Walton Mill, is based in the heart of Lancashire.
NHS trusts and suppliers in the North receive awards for response to COVID-1926/10/2020 09:15:00
An NHS trust and two innovative suppliers claimed top honours at this year’s NHS in the North Excellence in Supply Awards.
Business leader to head SEED healthcare alliance in Lancashire and South Cumbria22/10/2020 09:10:00
The former managing director of BAE Systems Corporate Services, Steve Fogg, has been appointed as chair of the SEED alliance - a multi-sector collaborative set up to contribute to ‘health and wealth’ in Lancashire and South Cumbria.
Safer care during COVID-1909/10/2020 09:10:00
The AHSN Network, of which the Innovation Agency is a part, has published a rapid-learning report on the role of Patient Safety Collaboratives (PSCs) during the pandemic.
Local NHS ‘innovation hubs’ to be created06/10/2020 12:25:00
The Innovation Agency and fellow AHSNs are supporting a new national funding initiative led by the Health Foundation, to support healthcare provider organisations to adopt innovation faster.
Collaboration to combat cholesterol06/10/2020 09:10:00
A project is under way in the North West Coast to tackle the potentially fatal condition of high cholesterol.
A ‘curious experiment’ – how the Innovation Agency began05/10/2020 09:10:00
A new report from The King’s Fund explores the evolution of the Innovation Agency since it began seven years ago as ‘a curious experiment’.