Care Quality Commission
The recovery challenges for NHS hospital services
This month’s Insight report looks at how NHS trusts are planning for people’s care while tackling a backlog of treatment caused by COVID-19.
In May and June 2021, we asked 73 trusts about their approaches to longer waiting lists and how they are considering people’s care in a fair and equal way. We wanted to know about their assessments of the challenges.
During the pandemic, hospital capacity has been under pressure, resulting in the suspension of some elective care. Other challenges that hospitals have had to factor in include wider infection and control measures, increased cleaning procedures and the use of personal protective equipment, and enhanced testing.
Despite these pressures, the trusts told us about new and innovative examples of people receiving care. This included developing 'waiting well' packages of support, emphasising the importance of keeping people up-to-date while waiting for elective operations. Another example involved establishing a ‘virtual ward’ in a patient’s home following their surgery, with regular visits from specialist nurses and therapists, plus virtual consultations with doctors.
This report also updates on data on deaths in care homes, people detained under the Mental Health Act and ONS data on all weekly deaths in England compared with the average for 2015-2019.
Latest News from
Care Quality Commission
Our reply to the Joint Committee on Human Rights about protecting human rights in care settings22/11/2021 15:43:00
CQC have published their reply to the letter from Rt Hon Harriet Harman MP, Chair of the Joint Committee on Human Rights, dated 29 October 2021.
Collaboration and challenge in mental health care for children and young people during the pandemic18/11/2021 10:38:00
In June and July 2021, the Care Quality Commission carried out reviews in seven areas of England to explore how services were working together to support children and young people’s mental health during the pandemic.
CQC reports on safe use of radiation in healthcare settings04/11/2021 17:10:00
We have published our latest annual report on our work to enforce the Ionising Radiation (Medical Exposure) Regulations in England.
Statement from Dr Rosie Benneyworth on the Government’s Amendment to the Health and Care Bill20/10/2021 15:25:00
In response to the publication today of a new government amendment to the Health and Care Bill, which sets out new powers for CQC to have oversight of Integrated Care Systems (ICSs), Dr Rosie Benneyworth, Chief Inspector of Primary Medical Services and Integrated Care, said: "This amendment supports health and care systems to be held accountable and encourages the shift towards more integrated services and improved outcomes for people.
Most patients are positive about their hospital care, but too many let down by a lack of information and support when they leave20/10/2021 11:15:00
The majority (75%) of respondents in the latest national survey of hospital inpatients published by the Care Quality Commission (CQC) yesterday (Tuesday 19 October) rated their overall experience as eight or higher out of ten - with more than a third of people rating it ten out of ten.
Inspectorates: Urgent action needed at Oakhill Secure Training Centre14/10/2021 12:22:00
Vulnerable children face frequent violence and excessive use of force at Oakhill Secure Training Centre, while living conditions are ‘dilapidated’, Ofsted, HMI Prisons and the CQC find.
CQC wins grant to support innovation in general practice04/10/2021 11:33:00
Through its Regulators’ Pioneer Fund, the Department for Business, Energy and Industrial Strategy (BEIS) has awarded CQC £169,000 to support innovation by GPs working to reduce health inequalities in areas of deprivation.
Action to ensure all women receive safe, effective, and personalised maternity care must be prioritised to prevent future tragedies21/09/2021 13:05:00
A new report from the Care Quality Commission (CQC) highlights continued concern about the variation in the quality and safety of England’s maternity services - prompting the regulator to call for improvements to be prioritised to ensure safer care for all mothers and babies.
More people report a ‘very good’ overall experience of urgent and emergency care, but access to emotional support and timely pain relief both areas for improvement15/09/2021 15:20:00
Findings from a survey of more than 48,000 people who received urgent and emergency care in 2020 show an increase in the number who said their overall experience was ‘very good’. However, the results also reveal concerns among some about access to emotional support, pain management and the availability of staff when they needed help or attention.