WiredGov Newswire (news from other organisations)
Wales Audit Office - The housing adaptation system in Wales is ‘complicated, reactive and unfair’
The current system for delivering housing adaptations needs to change in order to meet the needs of older and disabled people in Wales. That’s the conclusion of a report by the Auditor General for Wales.
Roughly, 70 agencies deliver housing adaptation services assisting over 32,000 people a year. Annually, over £60 million of public money is spent on these services to older and disabled people. They help restore or enable independent living, privacy, confidence and dignity for individuals and their families. Adaptations also offer an efficient and effective way of making the best use of the existing housing stock in Wales by supporting people to live independently.
Our report concludes that high satisfaction ratings mask a hugely ‘complicated, reactive and inequitable system’. The conclusions include:
- Assessment processes are not streamlined or efficient, which lead to delays which can be the difference between people staying in their own homes or moving into specialist care.
- The complex systems used to deliver adaptations make it difficult for people to get the help they need and often stops health professionals from using adaptation services.
- There is not enough joined up working between agencies and local authorities which is making it harder for those in need to access services.
- The adaptations disabled and older people can receive are often determined by where they live in Wales and who they seek help from rather than their need.
- Public bodies are not improving performance because of limited oversight of performance across Wales.
The report makes 9 recommendations for improvement, which include:
- The Welsh Government should set a minimum standard for all adaptation work, so people can receive the same standard wherever they live.
- Local authorities need to work more closely with partner agencies who deliver adaptations and streamline the application and delivery processes.
- More accessible versions of information should be provided to the public, including braille, large fonts, audio versions and other languages.
The Auditor General, Huw Vaughan-Thomas said:
“Demand for housing adaptations is projected to rise. That’s why it’s so important that public bodies improve how they deliver adaptations and address the many weaknesses in the current complicated and inefficient system.
People deserve the very best standard of service to help them live independently. Unfortunately, public bodies have failed to address some long standing weaknesses in current arrangements and disabled and older people are the ones losing out. This needs to change. My recommendations are aimed at helping kick-start much needed improvement.”
Latest News from
WiredGov Newswire (news from other organisations)
CIPD launches new industry-recognised status for HR and L&D teams that go ‘above and beyond’23/08/2019 16:15:00
Tesco is the first employer to achieve CIPD People Development Partner status
Devolve powers and funding to get more young people into work, LGA says as NEET numbers rise23/08/2019 15:15:00
The number of young people not in education, employment or training (NEET) in the UK has risen by almost 30,000 over the last three months, new figures show.
Prospect of migration restrictions perversely helping to ease tightening labour supply in the short-term, says CIPD23/08/2019 14:15:00
The CIPD has issued a response to the latest quarterly official migration statistics from the Office for National Statistics for the year ending March 2019
TUC: Deliver on Government promise of apprentice travel support23/08/2019 11:05:00
The TUC yesterday (Thursday) called on the government to deliver on its promise to support apprentices with travel costs.
CBI Scotland responds to the latest Government Expenditure & Revenue Scotland (GERS) figures22/08/2019 16:05:00
CBI Scotland responds to the latest Government Expenditure and Revenue Scotland (GERS) figures.
Audit Scotland - Perth and Kinross Council makes progress, but must drive forward improvements22/08/2019 13:40:00
Perth and Kinross Council continues to improve many services. The council must now demonstrate it has plans in place to tackle underperforming areas.
LGA responds to HCLG Committee report on local government finance22/08/2019 12:40:00
LGA Chairman, Cllr James Jamieson, responded to the Housing, Communities and Local Government Committee Report, “Local government finance and the 2019 Spending Review”, which has concluded that “council services are at breaking point”
CIPD - Total FTSE 100 Chief Executive pay has fallen by 13%22/08/2019 11:40:00
CEO pay falls but it would still take 117 years for a worker to earn a CEO’s annual salary, fuelling questions over fairness, performance and governance
UK Space Agency: British built Mars rover gets the gift of sight22/08/2019 11:05:00
The panoramic camera system which will allow the UK-built Rosalind Franklin Mars rover to examine the Red Planet and search for signs of life has been installed.