Transport for London
Westminster to join London’s rental e-scooter trial
The trial area continues to expand with e-scooters available to rent in the City of Westminster from Monday 2 August.
- TfL, London Councils and participating boroughs continue to work together to ensure e-scooter operators meet rigorous safety, parking and operating standards
- E-scooters will continue to be required to park in designated parking bays only, enforced by GPS technology
Transport for London (TfL), Westminster City Council and London Councils have announced an expansion of the capital's rental e-scooter trial, with e-scooters available to rent in Westminster from Monday 2 August.
Following the government's decision to legalise rental trials of e-scooters, TfL and London Councils launched a trial of rental e-scooters in the capital in June. The trial initially covered a core area including Ealing, Hammersmith & Fulham, Kensington & Chelsea, Richmond, Tower Hamlets and Canary Wharf. On 5 July, the City of London, Lambeth and Southwark joined the trial. The expansion of the trial with Westminster means that e-scooters can be hired and used in a wider area of central and inner London. TfL and London Councils are continuing discussions with boroughs about further expansions over the coming months.
The only legal way to ride an e-scooter on public roads is with a rental e-scooter. Use of privately owned e-scooters on public roads remains illegal. Metropolitan Police continue their work engaging with e-scooter riders, and where necessary, will enforce the legislation regarding the use of privately owned e-scooters.
Safety continues to be the top priority and TfL and London Councils' close monitoring of the trial will continue across the new areas. People can give feedback and report incidents to e-scooter operators directly, either by using the contact details displayed on e-scooters or through operators' apps.
There were 35,000 trips made on e-scooters during the first four weeks of the trial, with the average rental lasting 24 minutes over an average distance of 2.9km. After careful assessment and recent expansions to the trial area, the number of e-scooters involved in the trial will gradually increase to 2,700 over the coming weeks.
Will Norman, London's Walking & Cycling Commissioner, yesterday said:
“I'm pleased that Westminster have joined the e-scooter trial and will be working closely with TfL to roll them out. E-scooters have been on our streets for some time now but with very little regulation. This trial has safety at its heart, bringing in rigorous precautions and parking measures while taking the needs of all road users into account and seeing what role e-scooters can play in London's future. As we look to our capital's future, we want to ensure a green and sustainable recovery from the pandemic. We know that a huge portion of car journeys in London are for very short distances, and we want to explore how e-scooters can act as an innovative alternative.”
Helen Sharp, TfL's e-scooter trial lead yesterday said:
“We're pleased that Westminster has joined our rental e-scooter trial, after working closely with them to ensure this expansion meets the needs of those living in, working in and visiting the borough. This second expansion of the trial area will provide even more data and insights on the long-term role e-scooters could play in a sustainable future for the capital. Safety continues to be our top priority for the trial and we continue to work with the e-scooter operators, London Councils and the boroughs to ensure rigorous standards are being met.”
Councillor Melvyn Caplan, Deputy Leader and Cabinet Member for City Management, yesterday said:
“I am pleased that Westminster will become the latest borough to join the TfL e-scooter rental scheme, providing residents and visitors with an environmentally friendly way to travel around the city. Westminster City Council has worked hard over recent months to identify suitable parking locations for this scheme, and we have monitored the roll-out in other boroughs to ensure that the trial in Westminster can operate as smoothly and safely as possible. The safety of residents and visitors to the city will remain our top priority throughout this process and we will work closely with providers and TfL to ensure that users comply with the rules.”
Mayor Philip Glanville, Chair of London Councils' Transport and Environment Committee, yesterday said:
“Safety remains the top priority for the trial. We will be looking closely at data and insights as the trial continues to grow to determine whether e-scooters are a viable part of a greener and healthier future for London. Vitally, the trial is shaped by the boroughs and aims to support London's diverse local communities by being inclusive of the travel needs of all Londoners, especially those on lower incomes.”
The rental e-scooters have a number of safety features including always-on lights, GPS controlled parking and no-go zones – meaning they can only be parked in specified locations not obstructing the pavement and cannot be taken in certain areas, such as tunnels – and a unique identification number on every vehicle. The safety standards required in London go further than those set out at a national level, including:
- Users to be 18+ and must hold a provisional or full driving licence
- A lower maximum speed of 12.5mph, compared to the 15.5mph set nationally
- Lights at the front and the rear of the vehicles that are always on throughout any rental
- Larger wheels at least 12 inches in diameter, meaning they can navigate road surfaces more easily
- Vehicles to automatically come to safe stop in a 'no go' area, and safely reduce speed to 8mph in 'go slow' areas
The operators also have additional safety mechanisms in place, including 'first ride policies', meaning riders must take an e-learning safety course before they hire for the first time, lower maximum speeds in place for their first ride, and in-app features designed to prevent use while under the influence of alcohol. TfL, London Councils and the operators also launched an extensive safety and awareness campaign to promote the importance of safety during the trial.
TfL, London Councils and participating boroughs have actively engaged with people with accessibility needs throughout the development of the trial and will continue to do so as the trial continues, including with TfL's Independent Disability Advisory Group. This includes proactively engaging with the blind and partially sighted community and encouraging each operator to work with the community to find an appropriate sound for e-scooters to alert people to their presence on the street. The trial is being regularly monitored and reviewed to make sure it is safe for everyone and changes will be made to its operation wherever improvements are identified.
While the Department of Transport will ultimately make any decisions on future e-scooter policy, data shared by the operators will play a vital role in helping to shape London and the UK's future policy on e-scooters and will include anonymised trip details, safety and incident reporting and environment and sustainability metrics. TfL has installed a micro-mobility data sharing platform which allows for two-way data sharing with the operators and helps with the day-to-day management of the trial. Each operator is communicating with its customers directly and the operator is the first port of call for any issues related to e-scooter rentals during the trial.
Notes to Editors
- E-scooters will be priced at between £3.25 and £3.40 for a 15 minute ride
- More details are on the TfL website at https://tfl.gov.uk/modes/driving/electric-scooter-rental-trial
- Headline data from the first trial period can be found here: https://tfl.gov.uk/corporate/publications-and-reports/electric-scooter-rental-trial
Latest News from
Transport for London
Latest TfL figures show the Tube reaching 4 million journeys per day01/12/2023 10:15:00
Ridership last Thursday exceeded 4 million journeys for the first time in 2023 and the highest since the start of the pandemic in March 2020
Strike action due to affect eight bus routes in west London and some other parts of the capital in November and December08/11/2023 14:05:00
Planned strike action to impact some buses in west London and some other parts of the capital on two days in November and four days in December, with little or no service expected on affected routes
TfL busking scheme celebrates 20 years since opening with new auditions and pitches08/11/2023 10:10:10
TfL marks 20 years since introducing live music across its network with the Licensed Busking Scheme.
Transport for London collaborates with Google to bring Street View into some of London’s busiest stations08/11/2023 09:20:00
Project will allow TfL customers to access Google Street View within some of London's busiest Tube stations across London to help plan journeys through stations from next year.
TfL and the Royal Academy of Engineering launch a new Tube map design02/11/2023 09:15:00
Transport for London (TfL) has partnered with the Royal Academy of Engineering to launch a new 'Engineering Icons' themed Tube map with 274 Tube and Elizabeth line stations named after leading engineers
Londoners advised to check before they travel ahead of DLR strike next week01/11/2023 12:20:00
RMT union members are due to strike next week on DLR services with customers urged to check before they travel
One year to go until world-leading Direct Vision Standard strengthened30/10/2023 14:25:00
From October 2024, HGVs over 12 tonnes will be required to have a three-star rating or fit a Progressive Safe System (PSS) of vehicle safety measures to operate in Greater London.
TfL starts search for commercial media partners24/10/2023 11:25:00
Transport for London (TfL) is launching one of the world's most unique advertising opportunities to search for media partners to manage, and further develop, its extensive advertising space across London's transport network – a network that is used by millions of customers every day.
New analysis shows how TfL’s spending with UK-wide supply chain supports billions of pounds of economic growth across the country23/10/2023 11:25:00
Analysis of TfL's UK-wide supply chain shows the positive economic impact that investment in London's public transport system has across the country as a whole.