Care Quality Commission
Work begins with Age UK encouraging people to "tell us about your care"
We have launched a six-month partnership with Age UK – the country's largest charity dedicated to helping everyone make the most of later life – in our effort to listen and act on even more people's experiences of care.
This latest 'tell us about your care' partnership is one of six projects we currently have with national organisations that are in a unique position to reach, and be reached, by people who may choose to discuss concerns about the way they are receiving health and adult social care or identify examples of best practice.
Our partnerships gather and submit regular feedback to us which then acts as vital intelligence to help inform where, when and what we inspect.
Our Chief Inspector of Adult Social Care, Andrea Sutcliffe, said: "It is great to have Age UK working with us. Through their network, they can assist us to reach out to millions of people who may have information that can help us take action against poor care and celebrate great services.
"Through our 'tell us about your care' partnerships, anyone can share their views and concerns about services. We use this information so we can make sure people get safe, effective, compassionate and high-quality health and adult social care – whether that's in their own home, a care home, hospital, general practice or any other service."
To learn more about sharing your care experiences, check out our web page here:www.cqc.org.uk/share-your-experience/guidance-sharing-your-experience-us.
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