AXELOS with the new ITIL Maturity Model

28 Sep 2021 11:09 AM

AXELOS has launched a new digital version of the ITIL Maturity Model. The tool helps organizations to assess their service management capabilities, their governance maturity and their management system.

Instead of considering just processes within an organization, the maturity model analyses the interactions between processes, competencies of teams and individual involved as well as tools and management information.

There are three forms of assessments with the ITIL Maturity Model:

All three assessment forms are available through AXELOS Consulting Partners (ACPs) only.

While the model is structured around key concepts and guidance of the ITIL framework, it can also be used to assess service management practices and delivery in general.