"Broadband is not a luxury - it is an essential service.
"People rely on the Internet for everyday tasks. And with more and more services going online - like benefit applications or tax returns - it is really important people have access to a decent connection.
"Ofcom's decisive action separating Openreach from BT shows they have listened to the problems people are facing - from slow or no broadband, to poor quality service. We help thousands of people a year with these problems so are pleased Ofcom is getting to the heart of this issue.
"The current set-up has been frustrating the rollout of fast broadband across the country. So not only will these plans help boost competition, they should also boost delivery too."