FSCS has confirmed that the 16 firms below have gone out of business

16 Dec 2021 01:24 PM

FSCS has confirmed that the 16 firms below are in default – which means they have gone out of business and FSCS believes they are unable to meet any claims themselves. This means that any customers who are owed money by them can see how they’re protected by visiting FSCS here. 

If a regulated financial firm is no longer trading and can't pay a customer’s claim, FSCS can step in to pay compensation. 

We’re independent and our service is free to customers. Our protection covers money held in bank, building society and credit union accounts, and also protects insurance, investments, mortgage advice and arranging, and debt management. Customers keep all the compensation they’re owed when they claim directly through us. 

Caroline Rainbird, FSCS’s Chief Executive, said

“We know it’s stressful when a financial firm stops trading but owes you money. That’s why we have specially trained claims handlers who are here to assist you through every step of the process, and we’ll keep you up to date with our progress. In the 2020/21 financial year we helped more than 52,000 customers get back on track – by either paying them compensation or enabling them to transfer to a new provider for their investment or insurance policy.” 

Visit https://claims.fscs.org.uk/ if you wish to make a claim with FSCS against any of these firms. You can also contact our Customer Services Team on 0800 678 1100 or 020 7741 4100, or by email at enquiries@fscs.org.uk. 

For the latest FSCS news and information visit www.fscs.org.uk or follow @FSCS on Twitter. 

Declarations by FSCS from 1 October to 30 November 2021 (16 firms): 

Media enquiries:

Email: publicrelations@fscs.org.uk  

Notes for Editors

For more information about the role of FSCS see our Notes for editors page.