Happy birthday London Overground

14 Nov 2017 10:59 AM

London Overground, the third largest rail operator in the UK, is celebrating ten years of service.

Since its launch in 2007, it has provided a vital transport link for millions of people, creating an orbital route around inner London and serving 23 of the Capital's boroughs as well as southern Hertfordshire.

To mark the milestone, TfL has published 'Out and about on the London Overground' guide showcasing sights and attractions that are easily reached via the London Overground network.

Here are some of the improvements to London Overground over the past ten years:

• More frequent trains - from 400 a day in 2007 to nearly 1,500 a day in 2017
• Reduction in delays by more than one third since 2007/08
• Customer satisfaction score of 85% in the first quarter of 2017/18, its highest ever level
• Greater passenger safety, with all stations staffed from first train to last
• 'Turn-up-and-go' service across the network for customers with reduced mobility
• Introduction of Oyster and contactless payments, as well as cheaper fare options and all TfL concessions
• Increased customer numbers, from 33 million in 2008/09 to more than 189 million in 2016/17
• Six new stations, which have opened up areas of London such as Hoxton, Imperial Wharf and Dalston Junction
• Improved accessibility, with around half of the 112 stations now step-free from street to platform
• Sixty-five new walk-through and air-conditioned trains
• A fifth car added to many trains, providing 25% more capacity
• All routes integrated with TfL's real-time information and journey planning tools