ICO enquiries into Virgin Media email

17 Apr 2014 03:53 PM

The ICO has received a number of calls today from people concerned about an email recently sent out by Virgin Media. The email appears to allow individuals to reply to all of the other customers who received the same email by clicking on the ‘reply all’ response 

We have issued the following statement confirming that we will be looking into this matter to establish the full details.

ICO spokesperson said:

“We have recently been made aware of a possible data breach relating to emails sent out by Virgin Media.

“We will be making enquiries into the circumstances of the alleged breach of the Data Protection Act before deciding what action, if any, needs to be taken.”

We do not require any further complaints from the public at this time as we already have sufficient information to take our enquiries forward.

 

Notes to Editors

1. The Information Commissioner’s Office upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
 
2. The ICO has specific responsibilities set out in the Data Protection Act 1998, the Freedom of Information Act 2000, Environmental Information Regulations 2004 and Privacy and Electronic Communications Regulations 2003.

3. The ICO is on Twitter, Facebook and LinkedIn, and produces a monthly e-newsletter. Our press office page provides more information for journalists.

4. If you need more information, please contact the ICO press office on 0303 123 9070.