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New report from Collaborate offers an emerging framework for collaboration in public services delivery.
Collaborate has launched a new report, Collaborative Capacity in Practice: Towards a Framework for Practice, supported by UNDP. This report reflects of public service delivery, drawing primarily on the public service reform agenda in the UK, drawing lessons from a range of examples to form the basis of a delivery framework that can be discussed, adapted and applied internationally.
The global public services landscape is currently in flux. In the aftermath of the biggest economic upheaval for generations, leaders around the world are raising profound questions about the role and purpose of government, and the scope and breadth of the public services provided to citizens.
For some, these questions are driven by rising demand and harsh financial realities – the consequences for mature welfare states of a global crisis that was unprecedented in its impact and scope. The UK, parts of Western Europe and the USA have, accordingly, experienced a shift in mainstream perspectives on the role and scope of the state. For others, the challenge is one of sustainability – sharing and underpinning the emerging gains of growth by building first-generation services for a changing population. As a consequence, some emerging economies are pioneering new investment and delivery models in an attempt to leapfrog stages of development to meet burgeoning need and demand.
The report starts with a conviction that public services at their best are the cornerstone of society, but argues that in order to build the case for investment in what is an ideal at a time of extreme pressure, we need to make the case for a new model of delivery that unlocks the collaborative capacity of citizens, state, business and society.
Click here to read the report. |