London Overground celebrates 10 successful years

10 Nov 2017 11:44 AM

Since 2007/08, over one billion customer journeys have been made on London Overground.

London Overground, the third largest rail operator in the UK, is celebrating 10 years of service on Saturday 11 November 2017. Since its launch in 2007, the London Overground has provided a vital transport link for millions of Londoners, creating an orbital route around inner London and serving 23 of the Capital's boroughs as well as southern Hertfordshire.

To celebrate the 10 year milestone, TfL is publishing an 'Out and about on the London Overground' guide. This showcases a range of sights and attractions which are easily reached by the London Overground, such as Crystal Palace Park, The Warner Bros. Studio Tour near to Watford Junction and The V & A Museum of Childhood in Bethnal Green.

The London Overground launched in 2007, taking over from Silverlink Metro services, with the original network running from Stratford to Richmond, Willesden Junction to Clapham Junction, Euston to Watford Junction and Gospel Oak to Barking. In the past ten years, the network has continued to grow, with three extensions to incorporate extra lines - East London line (2010), South London line (2012) and West Anglia lines (2015).

Improvements delivered by TfL on London Overground over the last 10 years include:

Jonathan Fox, TfL's Director of London Rail and Sponsored Services, said: "Since forming London Overground in 2007, we have focused on improving the frequency and reliability of services for customers. We have now seen over a billion journeys on the network and record levels of customer satisfaction, making it one of the most popular railways in the country.

"Further improvements will include an extension to Barking Riverside and a new fleet of trains, providing improved capacity and reliability. We would love to bring the benefits of London Overground to more Londoners by taking on responsibility for other rail lines in London in future."

Will Rogers, Managing Director of Arriva Rail London, which operates the London Overground on behalf of TfL, said: "Since 2007 our teams in stations and on trains have worked tirelessly to transform the service for our customers and communities. They have played a fundamental role in making the London Overground one of the most popular and reliable railways in the UK. As we celebrate 10 successful years, we look forward to delivering further improvements and working closer with the communities we serve."

Jen Bartle Director of Marketing, Rich Mix, East London's Independent Arts Centre, said: "Rich Mix has benefitted enormously from the London Overground's East London line extension. It has enabled us to better connect with audiences, creative people and businesses across the capital as well as the local communities that we serve."

Further improvements in the coming years will include:

Notes to Editors: