Key findings

• Overall quality of care has not changed significantly between 2011, 2012 and 2013.
• Quality of care was rated significantly lower for people who died in a hospital, compared to people dying at home, in a hospice or care home.
• For those dying at home, the quality of coordination of care was rated significantly lower in 2013 compared to 2012.
• The dignity and respect for patients shown by hospital nurses and hospice nurses has increased between 2011 and 2013.
• Pain is relieved most effectively in the hospice setting (62%) and least effectively at home (18%).
• Only one third of people (35%) who express a preference to die at home, actually die at home.