New drive to get hard to reach groups online

14 Apr 2014 04:03 PM

New projects to help people who are missing out on the digital world and are not yet online have been announced by the Welsh Government today.  

The initiatives will target those least likely to use the internet, including Black and Minority Ethnic communities, those leaving care and young people at risk of offending and people at risk of homelessness. Many in these groups are missing out on the opportunities of the digital age.

The projects, part of the Welsh Government’s Communities 2.0 digital inclusion programme, which is partly funded by the European Union, will provide information and communications technology (ICT) support and training to these groups. Communities 2.0 has already helped 38,000 digitally excluded people to get online and gain new skills.

The three new pilot projects target some of our hardest to reach groups:

Minster for Communities and Tackling Poverty, Jeff Cuthbert said:

“Getting hard to reach groups online is essential. More and more services are available online, including those provided by the public sector. We must make sure that everyone has the opportunity to benefit from this new way of delivering services.

“People on low incomes, older and disabled people and those who are not directly engaged with society for various reasons often find themselves excluded because of lack of internet skills and access. This means they can miss out on money advice, jobs and training opportunities, discounts on essential services and even result in them feeling excluded from their own communities. That is why these projects, backed by funding from the European Union, are so important.”

Cathryn Marcus, Communities 2.0 Project Director commented:

“Communities 2.0 is delighted to be able to support specific, targeted interventions aimed at including some of the hardest to reach members of our community. These projects utilise partnership and co-operative approaches to deliver key skills and support to people who can benefit from it most. Digital technologies open the door to so much these days – now’s the time to get online – and we’re here to help”.


Digital inclusion