Nuisance calls taskforce report published

8 Dec 2014 03:44 PM

The government’s Nuisance Calls Taskforce formally set out its recommendations to help tackle the problem of unwanted calls and texts yesterday.

The taskforce, chaired by Which? executive director, Richard Lloyd, with the Information Commissioner’s Office (ICO) represented on the group, is part of the Department for Culture, Media and Sport’s (DCMS) Action Plan on nuisance calls.

Responding to the publication of yesterday’s report ICO Head of Policy, Steve Wood, said:

“We welcome the publication of today’s report from the Which? taskforce and the recommendations put forward to tackle the problem of nuisance calls. As part of the taskforce, our office has been keen to highlight the importance of organisations following good practice when collecting and using personal information for marketing purposes.

“We have published detailed guidance to help legitimate marketing companies stay on the right side of the law and we will continue to work with the industry and other regulators to improve compliance. We are also working with the government to enable our office to use our fining powers more effectively, so we can issue a penalty at an early stage where it is clear a company is knowingly making nuisance calls in breach of the law.”

Find out more about the work being carried out by our office to tackle nuisance calls and texts on our website. On Friday, we served a £70,000 monetary penalty on the organisers of the Parklife music festival which sent over 70,000 spam texts.

Notes to Editors

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