Ofgem appoints British Gas to take on customers of Breeze Energy

22 Dec 2019 04:51 PM

Ofgem has appointed British Gas to take on supplying Breeze Energy’s 18,000 domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers.

British Gas is offering customers a competitive tariff. All outstanding credit balances, including money owed to both existing and former customers of Breeze Energy, will also be honoured and British Gas will absorb a significant portion of these costs.

For existing customers, energy supplies will continue as normal as they switch over to British Gas on Sunday 22 December.

British Gas will be in touch with customers over the coming days to set up their account. If customers wish to switch supplier they should shop around. Customers will not be charged exit fees if they decide to switch to another supplier.

Philippa Pickford, Ofgem’s director of future retail markets, said:

“I am pleased to announce we have appointed British Gas for the customers of Breeze Energy. Their energy supply will continue as normal and credit balances will be honoured.

“British Gas will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”

Breeze Energy customers with questions should contact British Gas via their webchat option, if they need to make contact over the weekend. Customers can call: 0333 202 9753 (Monday to Friday) or visit https://www.britishgas.co.uk/

British Gas will be in touch with customers with direct debits to explain how to set up their account.

More information for Breeze Energy customers can be found on the Ofgem website.

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