Ofgem to appoint Octopus Energy as supplier of last resort for customers of Gen4U

14 Sep 2018 01:56 PM

“Gen4U, a small supplier with approximately 500 domestic customers, is ceasing to trade. Ofgem is appointing Octopus Energy as the supplier of last resort for these customers.

“Customers do not need to worry, they will continue to receive energy supplies as normal and credit balances will be protected.”

Notes to editors

Octopus Energy will be in touch with Gen4U’s customers in the coming days. Any questions customers may have should be directed to Octopus Energy.
Customers can find support and advice on the Ofgem website. Or alternatively if they need additional support they can call Citizens Advice on 03454 04 05 06 or email them via webform, or get in touch through Ofgem’s facebook or twitter feed @ofgem
Ofgem’s safety net will ensure customers’ energy supply continues as normal and protect their credit balances.

Further information

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Michelle Amos: 0207 901 1881

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