Pontins owner signs legal agreement to prevent race discrimination

2 Mar 2021 11:05 AM

We have signed a legally binding agreement with Britannia Jinky Jersey Limited to prevent racial discrimination after we became aware of discriminatory practices, including an ‘undesirable guest list’, being used by the organisation.

In February 2020 we received information from a whistle-blower, employed by Pontins, alleging that the company operated a discriminatory booking policy that excluded Gypsies and Travellers. By declining to provide its services to guests of a certain race or ethnic group, Pontins was directly discriminating on the basis of race and breached the Equality Act 2010.

The discriminatory practices included:

Alastair Pringle, Executive Director at the Equality and Human Rights Commission, said:

“It is hard not to draw comparisons with an ‘undesirable guest list’ and the signs displayed in hotel windows fifty years ago, explicitly barring Irish people and Black people. Banning people from services based on their race is discrimination and is unlawful. To say that such policies are outdated is an understatement.

“It is right to challenge such practices and any business that believes this is acceptable should think again before they find themselves facing legal action. We will continue to work with Pontins and Britannia Jinky Jersey to ensure that our agreement is adhered to and its practices improve.”

A spokesperson from Britannia Jinky Jersey said:

“Britannia Jinky Jersey Limited has agreed to work together with the Equality and Human Rights Commission to further enhance its staff training and procedures in order to further promote equality throughout its business.”

The agreement requires Pontins to:

The agreement is in place from 22 February 2021 and we will monitor it to make sure the agreed actions are completed.

If Pontins does not adhere to the terms of the agreement, we have the power to launch a full investigation under section 20 of the Equality Act 2006.

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