Socitm briefing: ICT and the demand management response to funding cuts

30 Mar 2015 03:09 PM

What is the role of the ICT function in supporting an approach to delivering local public services that is focused on managing demand, rather that reducing supply in response to cuts in funding?

Demand management: a role for the ICT function? provides a response from an ICT management perspective to Insights – changing local services, the recent report by SOLACE on demand management.

The briefing reminds readers that three years ago the consultancy iMPOWER estimated that demand management could be worth £5bn in savings to local government, and sets out the opportunity for Socitm members to both help underpin and be part of this shift in public service business models.

Demand management: a role for the ICT function? is available free of charge to Socitm Insight subscribers,