Statement: Dixons Carphone data breach

13 Jun 2018 01:44 PM

NCSC statement following a data breach affecting Dixons Carphone plc

An NCSC spokesperson said:

“The National Cyber Security Centre is working with Dixons Carphone plc and other agencies to understand how this data breach has affected people in the UK and advise on mitigation measures.

“Anyone concerned about fraud or lost data should contact Action Fraud and we recommend that people are vigilant against any suspicious activity on their bank accounts.

“The NCSC website offers advice to organisations about ensuring their online security is as robust as possible, including guidance on protecting bulk personal data from cyber attack.”

Investigation Into Unauthorised Data Access

Notes to editors

  • The other agencies we are working with include the National Crime Agency (NCA), Financial Conduct Authority (FCA) and Information Commissioner’s Office (ICO)
  • The UK Government is fully committed to defending against cyber threats and set up the NCSC last year through the five-year National Cyber Security Strategy, supported through £1.9 billion transformative investment. The NCSC was set up last year as part of the NCSS
  • The NCSC is the UK’s lead technical authority on cyber security and offers unrivalled real-time threat analysis, defence against national cyber attacks and tailored advice to victims when incidents do happen
  • The NCSC website sets out clear and actionable advice about how organisations can protect their bulk personal data from cyber attack - Protecting Bulk Personal Data
  • We recommend that people should be vigilant against suspicious phone calls or targeted emails. Further guidance is available on the NCSC website and Cyber Aware
  • If members of the public think they have been a victim of online crime they can report a cyber incident using Action Fraud’s online fraud reporting tool anytime of the day or night, or call 0300 123 2040. For further information visit
  • The NCSC works in a transparent manner and relies on good relationships with industry and government partners. In its first year, the NCSC managed 590 significant cyber incidents across the UK and is preventing tens of millions of attacks every week through pioneering Active Cyber Defence measures