Statement for people who think they have inaccurately been sent communication about being vulnerable to Coronavirus

24 Mar 2020 02:54 PM

We have recently sent texts and letters to patients who are vulnerable to Coronavirus, to give them the information and advice they need.

To compile the initial list of nearly one million vulnerable patients it was necessary to combine routine NHS data from multiple sources. In this extremely complex process, our priority was to ensure that we got vital information to vulnerable patients as quickly as possible. 

Although we put a number of checks in place, we were always aware that an urgent task of this size would be prone to error, due to incomplete information and data inaccuracies. However, our aim has been to contact the most vulnerable people as soon as possible, with the risk that we would also include a small number of less vulnerable individuals. Most importantly, we are striving to avoid overlooking any individual who is at genuine risk, which is why we have put in place additional measures to identify as many of the most vulnerable people as we can, working with general practitioners and hospital specialists.

If you believe you have been included in error you can check the list of identified conditions below. If you are confident that this does not apply then please ignore the communication. If you still have concerns then please discuss your own circumstances with your GP.

People who have been identified as vulnerable and in the following groups will receive the letters:

  1. Solid organ transplant recipients
  2. People with specific cancers:
  1. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD
  2. People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell)
  3. People on immunosuppression therapies sufficient to significantly increase risk of infection
  4. People who are pregnant with significant congenital heart disease