Annual Reports

PB: The Parole Board has published its Annual Report and Accounts for 2006/07, reporting on its performance against business plan targets, statistics for determinate sentence and indeterminate sentence prisoners and accounts for the year. The number of cases handled during the year was 25,436 which, compared with 2005/06, was up by more than 31%.
One chapter in the report is devoted to the Board's increasing victim perspective, including the new NOMS public protection advocates, training for Board members on victim issues and work with victim's groups.  The chapter features a thought provoking contribution from Wendy Crompton, whose son was the victim of murder and who has been working closely with the Board in helping members to understand the perspective of victims and their families.
Press release ~ Parole Board Annual Report 2006-2007  ~ Parole Board Statistic Annex Annual Report 2006-2007  ~ The Parole Board for England and Wales ~ NOMS public protection advocates
CCWater: Almost 241,000 written complaints were made by customers to water and sewerage companies in 2006-07, an increase of nearly 30% compared with the previous year, the Consumer Council for Water has announced.
More than 109,000, nearly half, the complaints were about billing and charges and three companies accounted for 78% of these complaints: Thames Water, United Utilities and Severn Trent Water. Complaints about water services (such as supply, quality and pipes) accounted for more than 15%.
Press release ~ Complaint Handling in the Water Industry in England and Wales 2006-07 ~ Consumer Council for Water
Insight Paper: RegTech - Learnings from Regulators