CCWater: A report by the Consumer Council for Water reveals that specific problems within a few water companies caused an 11% rise in complaints last year, while complaints to many other water companies either remained steady or fell.
Last year the Consumer Council for Water helped customers secure £1.76m in compensation & rebates from water companies and has so far worked with water companies to bring customers an extra £130m in benefits, either through extra investments or reduced prices.
Press release ~ Report: Complaint Handling in the Water Industry in England and Wales 2007-2008 ~ Tables showing number of complaints to water companies 2007-2008 ~ Consumer Council for Water
DIUS: The Organisation for Economic Cooperation and Development's (OECD) has published its Education at a Glance 2008 report. The OECD said: "Indicators show that, overall, educational performance in the United Kingdom remains strong, with significant progress in early childhood participation as well as an above-average graduate output in higher education, particularly in science, that accrues high labour-market returns.
The UK has also increased its investment in education consistently and strategically, with more money directed to attracting better qualified teachers rather than solely into lowering class sizes."
HEFCE: More students than ever (220,000) have responded to the 4th annual National Student Survey (NSS) this year. This figure comprises over 210,000 students studying at higher education institutions (HEIs) (up from 177,000 last year), plus over 6,000 students studying higher education at further education (FE) colleges, which took part in the survey for the first time this year.