Annual Reports

CQC: Some people who use community mental health services in England are still not getting the care and support that fully meets their needs, according to a survey published by the Care Quality Commission. The CQC survey captures the views of more than 17,000 people aged 16 and over, who had contact with specialist community mental health services between July and September last year.
 
They had been referred to a psychiatric outpatient clinic, local community mental health team or other community-based service.  The survey covered 66 NHS trusts.
Press release ~ Access the full national results and a briefing note ~ Access results for individual trusts ~ Trusts that performed significantly better or significantly worse than average
 
Newswire – LGA: Escalating bus subsidies will cost an extra £1.3bn of public money over the next 5 years unless the system is reformed to give local people more influence over bus services, council leaders warned last week.
 
Nearly £3bn of taxpayers’ money is used to support bus services every year, equivalent to 60% of the industry’s turn-over, and that cost is climbing at an annual rate of 9%.  The total has more than doubled in less than 10 years, but passenger numbers outside London are falling.
 
A new report, unveiled by the Local Government Association argues the increases could be controlled by giving local people, through their council, more of a say on how their bus services are run, whilst protecting local bus services.
Press release ~ The future of Bus Subsidy ~ Latest quarterly statistics for bus travel
 
MoD: The Ministry of Defence has published its formal response to the Service Complaints Commissioner's second annual report on the efficiency of the Service complaints system

Dr Atkins has praised the progress made by the MOD & the Armed Forces against the 17 recommendations and the 6 objectives set out in her first annual report for 2008.  The new report sets 10 new recommendations, 3 updated recommendations and 2 new objectives.
Press release ~ SCC's 2009 Annual Report ~ Photos and other related links
 
Ofsted: The training staff of the Armed Forces display a strong commitment to promoting the well-being of recruits & trainees, but there is still scope for improvement in the overall quality of welfare and duty of care, according to a report published by Ofsted, the Office for Standards in Education, Children’s Services and Skills.
Press release ~ Welfare and duty of care in Armed Forces initial training
How Lambeth Council undertakes effective know your citizen (KYC) / ID checks to prevent fraud