Consultations

Newswire - PP: The regulator, PhonepayPlus, has begun a consultation (closes 8 July 2010) on a new stripped-down & simplified outcomes-based Code, with consumers at its heart.  Central to the proposed new regime is a Registration Scheme that will ‘shine a light on rogue providers and provide consumers with helpful information on services they may have bought, or are thinking of buying’.
 
Rather than simply revising the current Code of Practice, PhonepayPlus has built a new Code from the ground up, based on the outcomes that consumers expect when they purchase a service, such as transparency, fairness and a simple process when they encounter a problem.
Press release ~ Code consultation document ~ Ofcom’s consultation on PhonepayPlus’ draft Code of Practice
 
ScotGov: An industry-led accreditation scheme will be established to give home owners peace of mind when choosing a property manager or land maintenance company. A public consultation (closes on 10 August 2010) on the voluntary scheme was launched last week.
 
Property managers administer communal areas, roofs & stairwells in an estimated 225,000 flats & tenements across Scotland.  Land maintenance companies look after the common green space on many house estates. To join the scheme, property managers will be expected to show clear & transparent accounting & billing systems and to provide clear, written contracts and an explicit & robust complaints procedure.
Press release ~ Quality in Common: Core Standards for a Voluntary Accreditation Scheme - Consultation
 
WAG: A major new strategy & delivery plan setting out how the Welsh Assembly Government intends to tackle child poverty in Wales and improve outcomes for children & parents living in low income families has been launched for consultation (closes on 12 August 2010) – See ‘In the News’ section for more information.
 
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