Guidance Notes and Best Practice Guides

QCDA: The 'Teacher assessment' section of the NCA tools website is now open.  The submission of teacher assessment, including P scale data, is a statutory requirement for key stage 2 and key stage 3 schools.  Teacher assessment must be submitted before the Friday 8 July 2011 deadline.
Press release & links
 
CAB: National charity, Citizens Advice has joined forces with the UK Cards Association to ensure that consumers are savvy about recent changes to credit card accounts.  The changes will give credit card holders greater flexibility and control over their accounts.
 
The changes came into effect in January & April 2011.  To coincide with this, Citizens Advice and UK Cards have produced a leaflet outlining what the 6 main changes are and what they will mean for consumers.  The leaflets will be available from CAB across England & Wales and to download, along with an ‘advicepod’, from the charity’s advice giving website.
Press release & links

BSI: The Government has published guidance to help employers & the recruitment sector prepare for the introduction of the Agency Workers Regulations.  The guidance will help hirers & agencies understand the requirements of the Regulations.  Separate guidance for agency workers will be published shortly – See ‘In the News’ section for more information.
Reducing the strain with the customer advisory bot