Guidance Notes and Best Practice Guides

Socitm: Socitm has published a new guide, part of its Planting the Flag series that sets out the importance of ICT governance for public service organisations serious about public service reform. 

Planting the Flag: pocket guide 2 - governance is the second of 6 guides from Socitm on the strategic capabilities required for public service reform.  All 6 of these capabilities were set out by Socitm in Planting the Flag, the strategy for local public services reform it published last year.
Press release ~ Link to order publication
How Lambeth Council undertakes effective know your citizen (KYC) / ID checks to prevent fraud