Legislation / Legal

BIS: Firms which cause nuisance & distress to consumers through silent & abandoned calls will face a new maximum fine of £2m. The new penalty is an increase on the current limit of £50,000 and will be introduced to more fully deter organisations that persistently make silent calls to consumers, following a widespread Government consultation.
 
Silent calls are generated by call centres that use automated calling systems (ACS).  The new higher penalty will provide the telecoms regulator Ofcom with a greater ability to deter and punish companies that ignore the guidelines in this area.  In addition, Ofcom will be reviewing its ACS misuse guidelines to provide clearer advice to operators, benefiting both business and consumers.
Press release ~ Current OFCOM guidelines on persistent misuse of ACS ~ BT’s (Easiserve) line where to speak to an advisor about silent calls: 0800 661441 ~ Ofcom’s complaints line: 0300 123 3333 ~ Telephone Preference Service
 
NE: From the 1 April 2010 wildlife licensing in the terrestrial & marine environment will be carried out by two separate bodies:
* the Marine Management Organisation (MMO) will be responsible licensing in the marine environment (this applies to all activities undertaken seaward of the mean low water mark), and
* Natural England will be responsible for licensing in the terrestrial environment (this applies to all activities undertaken landward of the mean low water mark)
 
If you are interested in applying for a licence for a species that is found in both the marine and terrestrial environments then who you apply to for a licence depends where you want to carry out the activity. 

Natural England issues a series of
General Licences, allowing people to carry out activities that affect protected species without the need to apply for a personal licence.  From 1 April 2010, NE’s general licences will only permit activities undertaken landward of the mean low water mark.
Press release ~ Marine Management Organisation (MMO) ~ Natural England
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