Food Standards Agency
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Walkers recalls some crisps

Walkers has recalled some packets of its Ready Salted Crisps and Salt & Vinegar Crisps sold in multipacks, because the packets might contain crisps with other seasonings. This means the products are a possible health risk to people with an allergy to milk, soya or barley, or an intolerance to lactose or gluten.

The Agency has issued an Allergy Alert advising anyone with an allergy to milk, soya or barley, or an intolerance to lactose or gluten, not to eat this product.

Product details

The products being recalled from consumers are Walkers Ready Salted Crisps and Walkers Salt & Vinegar Crisps contained in multipacks with the following batch codes:

Walkers 18-pack multipacks
25-09-10 GBS 5 1 190
25-09-10 GBS 5 2 190
25-09-10 GBS 5 1 191
25-09-10 GBS 5 2 191
25-09-10 GBS 5 1 192
25-09-10 GBS 5 2 192
02-10-10 GBS 5 1 192
02-10-10 GBS 5 2 192

Walkers 6-pack variety multipacks
25-09-10 GBS 5 F1 190
25-09-10 GBS 5 F2 190
25-09-10 GBS 5 F3 190
25-09-10 GBS 5 F1 191
25-09-10 GBS 5 F2 191
25-09-10 GBS 5 F3 191

Walkers Ready Salted 6-pack multipacks
25-09-10 GBS 5 F2 191
25-09-10 GBS 5 F4 191
25-09-10 GBS 5 F2 192
25-09-10 GBS 5 F4 192
02-10-10 GBS 5 F2 192
02-10-10 GBS 5 F4 192

The company has recalled the affected products and has contacted the relevant allergy support organisations, which will inform their members of the recall. Notices are being displayed in stores that sell the crisps, explaining to consumers why the products have been recalled.

If you have bought an affected multipack, you can call the Walkers freephone helpline on 0800 274 777 for a full refund.

No other Walkers products are known to be affected.

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.

In such situations the Agency will issue an Allergy Alert. It is also possible to subscribe to an email alert system to receive automatic messages whenever Allergy Alerts are issued. Click on 'Get alerts' in the box at the bottom of this page to find more details.

You can get details of all the latest allergy alerts as soon as they're issued by getting the details sent as a SMS text message direct to your mobile phone.

To sign up to this free service, simply send the text message 'START ALLERGY' to the number 62372. To unsubscribe, just text 'STOP ALLERGY' to the same number.

You can also subscribe to our Really Simple Syndication (RSS) feed for food and allergy alerts. RSS is a format for distributing news content and is a simple way to keep up to date with the latest news on a website. When we publish via RSS, you can automatically get the updated content via a 'news aggregator' or 'news reader'. Our RSS feed will contain a brief summary and link back to our web content. Click on ‘What is RSS’ on the left of this page for more details.

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