Welsh Government
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All-Wales approach to child contact services in Wales

CAFCASS Cymru has introduced an all-Wales approach to the provision of child contact services in Wales, by appointing the National Association of Child Contact Centres (NACCC) as the network manager for Wales. As the accreditation body for child contact centres, the NACCC has the appropriate expertise to provide advice around levels of need and ensure services are consistently delivered to a high standard across Wales.

Child contact centres and services are neutral places where children of separated families can enjoy contact with their non-resident parents and sometimes other family members, in a friendly and safe environment.  For some service users, this type of arrangement will be their only opportunity to have contact with their children.

Child contact centres and services are run by a variety of independent organisations and bodies across Wales, and all of those currently funded by Welsh Government are accredited with NACCC.

Deputy Minister for Children and Social Services, Gwenda Thomas AM, recently announced changes to the funding of child contact services in Wales, to ensure consistent, high-quality provision across the country.  The changes will mean funding is spread more evenly, and provision will better reflect the level of need for services.  

CAFCASS Cymru has commissioned NACC to oversee this work, to manage the network and ensure consistent and quality services across Wales.  

Deputy Minister Gwenda Thomas AM said:

“Child contact services play a vital role for some children in separated families.  The appointment of NACCC to manage the network will lead to consistency in the delivery of this important work across Wales.”

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