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Senior managers are in denial about low levels of trust in their organisations, warns CIPD

One in three employees rate trust in senior managers as weak, but those at the top have a rosier view

More than one in three employees report that their level of trust in senior managers is weak (34%), while an overwhelming majority report that they trust in their colleagues and line managers to some or a great extent (92% and 80% respectively). That’s according to the latest research by the CIPD, the professional body for HR and people development, which is concerned about a counterproductive ‘them and us’ mentality breeding in too many of the UK’s workplaces.

Employee Outlook: Focus on trust in leaders’, is based on a survey of nearly 3,000 employees, across the private, public and voluntary sectors, in roles ranging from front line staff through to senior managerial roles. Trust between employees and senior managers appears to be particularly weak in the public sector, but strong in the voluntary sector (see table below). More interestingly, the survey also found that trust ratings increase with an employee’s seniority, with senior managers much more likely to report strong trust between employees and senior management than non managerial workers.

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