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CAB - Big Energy Saving Week can help Economy 7 customers get a better deal

Consumer Focus has found that many energy customers on Economy 7 or other ‘Time of Use’ tariffs, could be paying more than they need to for their energy. Citizens Advice can help these customers get a better deal through Big Energy Saving Week (22-27 October 2012).

Citizens Advice Chief Executive Gillian Guy said:

"Many household budgets are so stretched that every penny counts. It’s a real worry to hear that lots of people are paying more than they need to for their energy.

"To get money back in people’s pockets, Citizens Advice is running Big Energy Saving Week 22-27 October. We’ll be helping people get the best deal on their fuel bills, giving tips on how they can use less energy and explaining what they can do to stop heat seeping from their home."

Big Energy Saving Week is funded by the largest six energy companies, and involves Energy Saving Trust, Age UK, ACRE (Action with Communities in Rural England), Consumer Focus, the Government, Ofgem, Energy UK and National Energy Action.

Citizens Advice

Notes to editors

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see citizensadvice.org.uk
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see adviceguide.org.uk
  3. Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see: citizensadvice.org.uk/press_statistics
  4. Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable. (nfpSynergy’s Brand Attributes survey, May 2010).
  5. Most Citizens Advice service staff are trained volunteers, working at around 3,300 service outlets across England and Wales.

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