National Ombudsmen
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FOS: Working Together Events

The Financial Ombudsman Service is running a series of training-days for community and advice workers.

The FOS run special events around the UK, aimed at giving advice workers the opportunity to learn more about the ombudsman service and how they work.

They are very keen to welcome the widest range of people from consumer and voluntary groups to their events – including trading standards officers, money advisers, and representatives from local advice & support agencies.

Key points

  • find out more about the role of the ombudsman service – and their approach to different types of financial disputes
  • free of charge for nominated representatives from consumer organisations
  • regional venues across the UK
  • events include presentations, discussion groups, case studies and question-and-answer sessions
  • refreshments, including buffet lunch

Upcoming training-days

September 2010


  • Thursday 30 September 2010
  • Jury's Inn Plymouth, 50 Exeter Street, Plymouth PL4 0HG
  • to book your place please complete their form PDF or Word

October 2010


  • Wednesday 6 October 2010
  • Apex Waterloo Place, 23-27 Waterloo Place, Edinburgh EH1 3BH
  • complete their form PDF or Word


  • Thursday 21 October 2010
  • CCTV Venues, Isis Building, 193 Marsh Wall
    London E14 9SG
  • to book your place please complete their form PDF or Word

November 2010


  • Wednesday 10 November 2010
  • The Gateway Centre, 71 London Road, Liverpool, Merseyside L3 8HY
    to book your place please complete their form PDF or Word


  • Wednesday 17 November 2010
  • West Berkshire Council Offices, Market Street, Newbury, Berkshire, RG14 5LD
    (in partnership with West Berkshire Council Trading Standards)
  • to book your place please complete their form PDF or Word

Reserve a place

The number of places FOS can allocate at each event depends on how many organisations want to attend. They aim to have the widest range possible of delegates from each area.

To reserve your place at an event please complete their booking form PDF or Word and return it to Kerrie Coughlin in their external liaison team.

If your organisation would like to arrange a training-day in partnership with FOS, please email Elaine McDonald.