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Over 60,000 people have benefited from Energy Best Deal - putting the campaign online will help even more Campaign provides advice on keeping energy bills as low as possible and on consumers’ energy rights Impartial advice is vital for consumers as Ofgem’s research shows only 1 in 5 consumers say they are active in the energy market

Consumers who have not switched pay around £170 more on average for their energy*

    Citizens Advice and energy regulator Ofgem today launch their Energy Best Deal campaign on-line. Consumers are now just clicks away from getting impartial advice from Citizens Advice and Ofgem on how to keep the cost of energy as low as possible through energy efficiency and getting a better deal in the energy market.

    The videos ensure consumers know their energy rights when it comes to dealing with energy companies. They cover dealing with doorstep sales people, debt and disconnection, and getting help for consumers struggling to pay their energy bills.

    John Rhodes, Head of Financial Capability at Citizens Advice said "We are very excited to launch Energy Best Deal online with Ofgem. This will help give even more people the confidence to get the right deal. At a time when utility prices are once again rising, it is particularly important that hard pressed consumers don't spend more than they need to."

    For the full press release click here



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