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3 May 2009 11:53 AM
30,000 NHS staff to get personal security alarms

DEPARTMENT OF HEALTH News Release issued by COI News Distribution Service on 3 May 2009

30,000 lone NHS workers are to receive personal security alarms from today, following a commitment made by Health Secretary Alan Johnson to improve the safety and security of staff.

The lone worker alarm system is designed for nurses and other healthcare staff who work in isolation from colleagues and may need the ability to call for assistance when their personal security is threatened.

The i750 identicom devices made by Reliance, which use Location Based Service (LBS) technology will help locate the user and link to a trained individual who can summon help if needed.

If a lone worker indicates they need help, the call centre will be able listen to and record events in a way that is legally admissible making it is easier for workers to bring cases to prosecution where appropriate.

Health Secretary Alan Johnson said:
"No NHS staff should have to put up with violence in the workplace, but sadly it happens. Lone workers are particularly vulnerable and I am determined to provide them with as much protection as we can to enable them to carry out their valuable work knowing that they have the support they need should their personal safety be threatened."

Ann Duffy, Community and District Nurses Association said:

"This is the best news for district nurses. We have campaigned for the safety of nurse for some time, Alan Johnson has delivered his pledge to us and we thank him. We have a duty of care for the nurses who care for all of us."

Dr Peter Carter, Chief Executive & General Secretary of the Royal
College of Nursing (RCN), said:

"Nurses and other healthcare staff who work alone will welcome having a system to keep them safe and lone worker devices are an important way of
reducing the risks. They must be used alongside a well planned and
supported lone worker policy and training for all those using them. This
way they should increase protection to workers who are in a vulnerable
position while doing an essential job. Trusts have a responsibility to
keep their staff safe, so they must ensure that all lone workers at risk
have access to these devices quickly to support them as they go about
their work in the community."

The alarms will be rolled out from May 5 2009 and will be initially be targeted at community workers who work with patients and their families or associates who have a history of violence, alcohol or drug abuse or clinical conditions which might heighten risks to the lone worker, and those who work in areas of high crime rates and social deprivation.

Ends

Notes to Editors:
1. For media enquires please call the Department of Health newsdesk on 0207 210 5221.

2. For further information on the NHS security management strategy, please visit http://www.cfsms.nhs.uk.

3. The service will be available through a framework agreement and 30,000 subscriptions to the service will be centrally funded for the first two years of three-year contract terms. The service will be available to all lone workers in the NHS at competitive rates.

4. Lone working is defined as any situation or location in which someone works without a colleague nearby; or when someone is working out of sight or earshot of another colleague. This could be outside of a hospital or similar environment or internally, where staff care for patients or service users on their own. Other descriptions commonly used include community or outreach workers. Lone working may be a constituent part of a person's usual job or it could occur on an infrequent basis, as and when circumstances dictate. Lone working is not unique to any particular groups of staff, working environment or time of day. Estimates have suggested that there may be up to 240,000 individuals who can be classed as Lone Workers within the NHS although these figures have been provided by Trusts bidding for subsidised systems and are indicative.