APPOINTMENT OF CHILD SUPPORT AGENCY CHIEF EXECUTIVE

24 Mar 2005 12:15 PM

Today the Department for Work and Pensions announces the appointment of Stephen Geraghty as Chief Executive of the Child Support Agency. He was formerly Managing Director of Direct Line Group and will take up his post on 4 April 2005. He succeeds Doug Smith, the current Chief Executive of the Child Support Agency, who is retiring from the Civil Service.

Stephen Geraghty will report directly to Richard Mottram, Permanent Secretary who commented:

"I am very pleased that Stephen is joining us. His track record in delivering high-quality customer services means that he is very well suited to take on one of the most demanding leadership and management challenges in Government."

Secretary of State, Alan Johnson, said

"I welcome this appointment and I look to Stephen to improve the performance of the Child Support Agency which has experienced significant problems with its computer system. It is vital that parents take financial responsibility for their children whether they live with them or not, and it is equally important that the CSA delivers a good level of customer service to help parents meet those responsibilities."

Stephen Geraghty said:

"I am very excited to be joining the Department. I recognise that the Agency faces significant challenges and very much relish the chance to work with the staff to meet those challenges and improve the service provided to the Agency's clients."

Notes to Editors

1. Biographical Details

Stephen Geraghty, 50, was formerly Managing Director, Assistance Division for Direct Line Group where he also held the posts of Managing Director of Green Flag Group and UK Insurance, and Managing Director, Direct Line Financial Services. Previously he was Director of Customer Relationship Development and Business Development Manager with National and Provincial Building Society. He began his career as a Civil Servant before spending twelve years in a variety of roles with Rank Xerox.

As Chief Executive of the Child Support Agency, Stephen will have overall responsibility for 10,500 staff and an administrative budget of around £240million. The Agency exists to ensure that parents who live apart continue to maintain their children financially, through calculating and collecting maintenance.

2. The appointment follows an open competition. As for other competitions for posts at this level, the appointment has been approved by the Prime Minister, with the agreement of the Secretary of State for Work and Pensions.

3. The CSA recently appointed a new Chief Operating Officer and a Director of Enforcement both of whom are now in post.

4. A photograph of Stephen Geraghty is available on request.

Public enquiries 020 7712 2171
Website www.dwp.gov.uk