and concluded that measures were needed to address its concerns about relationships between retailers and their suppliers.
In February this year, the CC published a draft strengthened and extended GSCOP for consultation and, after considering responses, it has today published the final Order.
Retailers covered by the Order now have six months to comply. The CC does not have the power to establish an Ombudsman itself, and so has been trying to secure the agreement of retailers, making it clear that without this it would recommend to BIS that it establish the Ombudsman instead. After the majority of retailers declined to agree, the CC is pressing ahead with the recommendation.
Peter Freeman, CC Chairman and Chairman of the Groceries inquiry said:
Our inquiry clearly revealed problems that require action and which, if left unchecked, would damage the consumer. We continue to believe that everyone’s interests—and that includes retailers—would be served by tackling a problem that has clouded the industry for many years now. The current economic difficulties if anything reinforce rather than reduce the need for action.
Whilst some retailers have recognized this, regrettably the majority have not. We made every effort to persuade retailers of our case as it would be the quickest way to establish the Ombudsman. We are now left with no alternative but to set out the new Code of Practice and recommend that BIS set up the Ombudsman to oversee its operation.
It is clearly desirable that the Ombudsman be established as soon as is practicable. The new Code of Practice will work much better as a result and suppliers and retailers will have greater confidence that its terms will be observed.
The costs of the Ombudsman, which we think would be about £5 million a year in total including initial set-up costs, are very modest compared with the annual turnover of £70 billion in grocery supplies to retailers. It is obviously for BIS to consider these matters very carefully but we are making our views as clear as we can.
The new Code of Practice will be included in all retailers’ contracts with their suppliers and provide a much clearer framework for these agreements. The aim is to ensure that suppliers do not have costs imposed on them unexpectedly or unfairly by retailers.
The GSCOP is based on the existing Supermarkets Code of Practice, but will be amended so that: