"As Government's own figures show, benefit claimants are victims of the complexity of the current benefits system - Universal Credit is a much-needed simplification of this outdated system.
"This radical overhaul of the benefit system will not be without teething problems and could increase error in the short term.
"Government needs to focus on ensuring tailored face to face and online support is available so people get their claims right first time round and aren’t caught in a blizzard of benefit changes.
“Day in day out Citizens Advice Bureaux witness first hand the impact of benefit changes and support people to navigate new systems. Tameside CAB are helping the first people ever to claim universal credit and in 2012 CABs dealt with 430,000 queries around the Employment and Support Allowance."