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DARLING ANNOUNCES RADICAL NEW JOBS TARGET

19 Mar 2002 10:13 AM

New-look Jobcentres will have to focus their efforts on helping people into work from priority groups, such as lone parents, disabled people and those in the most disadvantaged areas.

This was one of a series of ambitious targets set out today by Work and Pensions Secretary Alistair Darling when he announced the comprehensive reorganisation of the Department for Work and Pensions with the formation of two new executive agencies -Jobcentre Plus and The Pension Service.

Alistair Darling said: "These changes represent the most comprehensive shake-up of welfare delivery for a generation with a clear focus on individual needs." From April Jobcentre Plus will replace the Benefits Agency and Employment Service to form a single service to help the jobless into work and provide work and benefits advice.

Fifty six pathfinder offices have been operating since last October and over the next 12 months the service will be rolled out to cover a quarter of the entire office network.

Other targets include the reduction of losses from fraud and error in payment of Income Support and Jobseeker's Allowance and a target of 85% of employers placing their vacancies with Jobcentre Plus to be filled.

The Pension Service will provide a dedicated service for today's and tomorrow's pensioners and will play a crucial role in tackling pensioner poverty and encouraging saving for retirement. From April The Pension Service will replace the existing Benefits Agency services for pensioners, and will be working to introduce a better service tailored to the needs of pensioners.

The Pension Service will operate through a national network of pension centres, delivering a primarily telephone-based service. Alongside this there will be a locally based service with staff dedicated to pensioners and pensioner issues which also provide outreach activity working in partnership with local authorities and voluntary organisations.

Mr Darling added: "Modernising the delivery of welfare services will not happen overnight. Members of the public should continue to use their local Jobcentre and social security office until their new Jobcentre Plus arrives over the next few years. However the creation of the new services is a significant step in focusing on the future."

NOTES TO EDITORS

1. Every working day the DWP makes 3.5 million benefit and pension payments and places 5,000 unemployed people into jobs. It undertakes maintenance assessments for over a million children, and deals with over 260,000 appeals.

2. Disability and carer benefits will still be administered from their present centres in Blackpool and the regions - in future it will be known as the Disability and Carers Service. The Child Support Agency and The Appeals Service will continue in their present form. Child benefit will function as a separate business until its transfer to Inland Revenue on 1 April 2003. Debt Management provides the Department's debt management services.

3. A formal announcement of the Department's reorganisation was made in response to a Parliamentary Question from Helen Clark MP.

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