HM Revenue
& Customs (HMRC) is alerting taxpayers to a surge of fake
‘phishing’ emails sent out by fraudsters in the run-up to the tax
credits renewal deadline.
The email informs the recipient they are due a tax rebate, and
provides a click-through link to a cloned replica of the HMRC
website. The recipient is asked to provide their credit or debit
card details. Fraudsters then try to take money from the account
using the details provided. Victims risk having their bank
accounts emptied and their personal details sold on to other
organised criminal gangs.
Since the beginning of April, when the first tax credits renewals
forms were sent out to claimants, more than 46,000 phishing emails
have been reported by customers. During the same period of time
HMRC helped shut down more than 150 scam websites.
Joan Wood, Director of HMRC Online and Digital, said:
“We currently only ever contact customers who are due a tax
refund in writing by post. We don’t use telephone calls, emails or
external companies in these circumstances. If anyone receives an
email claiming to be from HMRC, please send it to phishing@hmrc.gsi.gov.uk
before deleting it permanently.”
HMRC thoroughly investigates phishing attacks and works with
other law enforcement agencies in the UK and overseas. In the last
two years, scam networks have been shut down in a number of
countries, including Austria, Mexico, the UK, South Korea, the
USA, Thailand and Japan.
HMRC strongly advises customers to:
* Check the advice
published at www.hmrc.gov.uk/security/index.htm
to see if the email you have received is listed
* Forward
suspicious emails to HMRC at phishing@hmrc.gsi.gov.uk
and then delete it from your computer/mail account
* Do not
click on websites, links contained in suspicious emails or open
attachments
* Follow advice from www.getsafeonline.co.uk
If you have reason to believe that you have been the victim of an
email scam, report the matter to your bank/card issuer as soon as
possible. If in doubt please check with HMRC at http://www.hmrc.gov.uk/security/fraud-attempts.htm
Notes for editors
1. The scam email often begins with a sentence such as ‘we have
reviewed your tax return and our calculations of your last years
accounts a tax refund of XXXX is due.’
2. The current increase in scam emails is partly due to
people following HMRC advice and forwarding them to the
departments on line reporting facility.
3. In September 2009, a record 83,000 phishing attempts were
reported to HMRC. The following month, an unprecedented 10,000
reports of phishing scams were made to HMRC on one day alone.
4. Follow HMRC on Twitter @HMRCgovuk
NAT 55/11
Issued by HM Revenue & Customs Press Office
Press enquiries only please contact:
Contacts:
HM Revenue & Customs Press Office
HMRC-Press-office.NDSmanagement@hmrc.gsi.gov.uk
Sara Pont
Phone: 020 7147 0394
sara.pont@hmrc.gsi.gov.uk
Jonathan Hall
Phone: 020 7147 0052
jonathan.hall@hmrc.gsi.gov.uk
HMRC Out of Hours
Phone: 07860 359544
NDS.HMRC@coi.gsi.gov.uk