CABINET OFFICE News
Release (CAB083/08) issued by The Government News Network on 17 July 2008
Departments On Track to Meet Challenges of the Future
major departments of state are making good progress in building
their capabillity to meet the demands of public service delivery
in the 21st century, the Government announced today.
The Cabinet Office today published the first three new Capability
Review reports which outline the progress made by each department
in question - the Home Office, Department for Children, Schools
and Families (DCSF) and the Department for Work and Pensions (DWP)
- since their performance was first assessed two years ago.
The Progress and Next Steps reports show that all three
departments have improved on their previous scores and are
delivering key improvements in their business areas.
Particular improvements highlighted in the reports include a more
visible and stronger collective leadership at the Home Office,
which has led to a clearer direction for the department and the
successful achievement of its key targets. DCSF's leadership
team has, through the "Children's Plan", also
brought clarity to the role of the department and the services
that it provides. DWP, for its part, was found to have
strengthened the focus on customer service in both policy
development and delivery of service.
Sir Gus O' Donnell, Cabinet Secretary and Head of the Home
Civil Service, said:
"The aim of the Capability Review programme is to improve
the capability of the Civil Service so that it is ready for the
challenges of tomorrow and able to deliver better public services.
"I am very pleased that the three Progress and Next Steps
reports we've published today show that departments are
improving. The reports provide compelling evidence that they are
acting on the findings of two years ago.
"The Civil Service is changing to provide a world-class
service which is dedicated to improving public services and we
should all be proud of this."
Each department was reviewed by a specially assembled team of
reviewers drawn from the private sector, the wider public sector
and board-level members of other government departments.
The publication of today's reports marks the start of the
second round of Capability Reviews for all government departments
which will be undertaken during 2008/9.
Notes to editors
1. The Progress and Next Steps reports are published at http://www.civilservice.gov.uk/about/accountability/capability
2. For queries concerning the Capability Review process, please
contact the Cabinet Office Press Office on 020 7276 2533 or visit
3. In May 2007 the Civil Service Steering Board commissioned
Sunningdale Institute to carry out an independent
evaluation of the Capability Reviews programme. The aim of the
evaluation was to see if Capability Reviews are driving the
changes in departments which the Cabinet Secretary intended, and
to inform the next stages of Civil Service reform. A team of five
professors from the Sunningdale Institute carried out the
evaluation and they published their findings on 9 November 2007.
The press notice and full report can be found on the Sunningdale
Institute's website at http://www.nationalschool.gov.uk/sunningdaleinstitute/index.asp
Cabinet Office Press Office 22 Whitehall LONDON SW1A 2WH