HM REVENUE AND
CUSTOMS News Release (Ref:NAT 58/07) issued by The Government News
Network on 4 September 2007
An honest
assessment of HMRC online services, and responses to agents'
questions, can be heard in the latest HMRC podcasts, launched today.
HMRC Chairman, Paul Gray, says in an interview that while HMRC
has "come a very long way", there are more improvements
it can make to its online services, and admits that there are
"some features of our systems that don't give the
service people are looking for".
In another podcast, Dave Hartnett, HMRC's Director General
(Business), answers tax agents' questions on a whole host of
subjects, including VAT registration delays, the restructuring of
HMRC, and the difference between acceptable and unacceptable tax avoidance.
The podcasts can be downloaded from HMRC's podcast page on
its website - http://www.hmrc.gov.uk/podcasts
You can also join more than 6,000 people who have already
subscribed to the HMRC podcast feed - so each time there's a
new podcast, it's automatically delivered to your computer
when you're on-line. Full instructions are available on the
podcast page.
Notes for Editors
1. In July, agents were encouraged to email their questions to
Dave Hartnett, a selection of which are answered in the podcast
launched today.
2. In April 2007, HMRC became one of the first Government
departments to launch a podcast service, designed to make
information available on a wide range of subjects, in a simple and
accessible way.
3. HMRC's two previous podcasts covered employers'
end-of-year PAYE filing and HMRC's new relationship with tax
agents. Both are available for download from the podcast page.
Issued by HM Revenue & Customs Press Office
Website http://www.hmrc.gov.uk