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No excuse for poor care, regardless of age

11 Nov 2010 10:57 AM
Responding to findings that only one-third of elderly patients who died in hospital within 30 days of surgery had received good care, the NHS Confederation said there is absolutely no excuse for poor care, regardless of the person's age.

Responding to the National Confidential Enquiry into Patient Outcome and Death (NCEPOD) report on 11 November, NHS Confederation deputy director fo policy, Jo Webber, said: “Care of seriously ill over-85 year olds who often need operations is a complex area. 

"The age of those involved means that it is more important than ever that they receive high-quality care to manage the higher risks associated with their treatment appropriately.

Pain management

“There is absolutely no excuse for poor care, regardless of the age of the person involved. The study suggests that there is more work to do on getting the basics like pain management right. Getting specialist teams in place can be difficult at short notice but it is clear that we need to do better. 

Right every time for every patient

“Where the best care is offered – and there are many good examples – these things will be in place, backed by a culture of learning and continuous improvement. But the NHS will want to get this right every time for every patient. It is clear that we are not quite there yet and this is an important report to learn from.”

NCEPOD report

Read more about the report on the NCEPOD website