Local public service organisations should be looking at new and radical ways of managing and resourcing transformation and ICT – and not just responding to the current crisis with traditional across-the-board cuts.
Socitm’ latest policy briefing, ICT, resourcing and transformation - doing more, better, with less argues that investment is needed now in radically different approaches to service delivery so that citizens’ future needs can be met despite increased demand and much reduced budgets. The briefing includes Socitm’s response to the Government’s Operational Efficiency Programme report. You can download a copy of the briefing from this website.